1. About Our Services
We provide IT products and technology services, including:
- IT equipment and wholesale
- Computer systems and networking
- Software design and development
- IT consulting and solutions
- IT infrastructure solutions
- Web application development
- Technical support and related IT services
Specific services, project requirements, pricing, timelines, and deliverables may be agreed upon separately through quotations, proposals, purchase orders, or service agreements.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to our systems
- Introduce viruses, malware, or other harmful material
- Interfere with the operation or security of the website
- Copy, reproduce, or distribute website content without permission
- Use our website to infringe the rights of others
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.
3. Products and Services
We make reasonable efforts to ensure that descriptions, specifications, availability, and other information about our products and services are accurate.
However, product specifications, availability, pricing, images, and other information may change without prior notice.
For IT equipment and wholesale orders, product availability and delivery timelines may depend on suppliers, manufacturers, shipping providers, and other external factors.
4. Quotations and Pricing
Any quotation or proposal provided by us may be subject to specific validity periods, terms, conditions, taxes, delivery charges, and other applicable costs.
Unless expressly stated otherwise, a quotation does not constitute a guarantee that products or services will remain available after the quotation validity period.
Final pricing and project terms will be confirmed before an order or project is accepted.
5. Orders and Payments
Orders and projects may require advance payment, deposits, milestone payments, or full payment depending on the nature of the products or services.
Payment terms will be specified in the relevant quotation, invoice, purchase order, or service agreement.
Failure to make payment within the agreed period may result in suspension or cancellation of services or delivery.
6. Software and Web Development
For software and web application development projects, project scope, deliverables, timelines, revisions, ownership, hosting, maintenance, and support may be defined in a separate agreement.
Requests outside the agreed project scope may result in additional charges or changes to the delivery timeline.
Unless otherwise agreed in writing, ongoing maintenance, hosting, third-party services, licenses, and support may be charged separately.
7. Intellectual Property
Unless otherwise agreed in writing, all content on this website, including text, graphics, logos, designs, images, software, and other materials, belongs to or is licensed to Horizon Consulting L.L.C-FZ.
You may not reproduce, modify, distribute, publish, or commercially exploit our website content without prior written permission.
For custom software and development projects, intellectual property ownership will be determined by the applicable project agreement.
8. Third-Party Products and Services
Our services may involve third-party hardware, software, cloud platforms, hosting providers, licenses, APIs, or other services.
Third-party products and services are subject to their respective manufacturers’ or providers’ terms and conditions.
We are not responsible for changes, interruptions, failures, or limitations caused by third-party providers beyond our reasonable control.
9. Warranties and Support
Hardware warranties, software support, maintenance, and service-level commitments will be provided according to the applicable quotation, manufacturer warranty, or service agreement.
Unless expressly stated in writing, we do not guarantee that every service will operate without interruption or that every software solution will be completely free of defects.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Horizon Consulting L.L.C-FZ shall not be liable for indirect, incidental, consequential, or special losses arising from the use of our website, products, or services.
This may include loss of profits, business interruption, loss of data, or loss of business opportunities.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
11. Customer Responsibilities
Customers are responsible for providing accurate information, requirements, access credentials where necessary, approvals, content, and other materials required for us to perform the agreed services.
Customers are also responsible for maintaining appropriate backups of their data unless backup services have specifically been included in the agreed scope of work.
12. Confidentiality
We will take reasonable steps to protect confidential business and technical information shared with us during the course of providing services.
Customers are likewise expected to protect confidential information, credentials, documentation, and other proprietary information provided by Horizon Consulting L.L.C-FZ.
Additional confidentiality obligations may be established through a separate Non-Disclosure Agreement or service contract.
13. Website Availability
We aim to keep our website available and operational; however, we do not guarantee uninterrupted access.
The website may occasionally be unavailable due to maintenance, upgrades, technical issues, security incidents, or circumstances beyond our reasonable control.
14. External Links
Our website may contain links to third-party websites. These links are provided for convenience only.
We do not control or guarantee the accuracy, availability, security, or privacy practices of third-party websites.
15. Changes to These Terms
We may update these Terms and Conditions from time to time.
Changes will become effective when the updated terms are published on this website, unless otherwise stated.
Your continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
16. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of United Arab Emirates , unless otherwise agreed in a written contract.
